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cancellation policy
Your treatments are reserved especially for you. We value your business and as a sign of respect for your time and that of our team members, should you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance.
Under the following circumstances, 100% of the scheduled service will be charged:
• Cancellations with less than 24 hours of notice
• Missed appointments with no prior notice, including appointments made on the same day
cancellation policy
arrival time
We encourage you to arrive 10-15 minutes before your service.
Please be advised that late arrivals will result in a reduction of treatment time.
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spa etiquette
Our Spa environment is one of relaxation and tranquility. Please respect all spa guests’ right to privacy and serenity. In light of this, the spa is a mobile phone, pager, camera and a smoke-free zone.
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